SHIPPING:

Where is my order shipped to?

To avoid fraudulent charges the order will be shipped to the billing address unless otherwise notified by the purchaser.  Address must also be authorized on credit card.

 

Can I track my order?

To check the status of an order that you have already placed, please click on the Order Status link on the home page www.nfra.net.  You will need to enter in your order number (emailed to you after order placed) as well as your email address.

How much is shipping?

Some orders, such as the bracelet, have shipping and handling charges already figured into the total amount.  You will need to put the items you wish to purchase from the shopping mall into the cart.  Once you have done this the cart will show the different shipping options available to you.  At the bottom of the cart you will find a box to enter your zip code, enter it and you will get the shipping rates matching the shipping option of your choosing.

Is a signature required for receipt of my package?

This depends on the shipping method you choose.

I received someone else’s order.

In the event that you receive someone else’s order, please contact us at www.nfra.net for a Return Authorization (RA) number to return the items. 

Do you ship to Canada and other countries?

Yes, we do ship to Canada and other countries.  The shipping costs will be charged accordingly in US currency and it will take longer for the items to arrive than in the US.  A customs sticker is required for some out of country orders, so you may have to pay customs at the destination post office before receiving your package.